FAQ
Frequently asked questions
How long does it take for furniture to arrive?
Where are you located?
We're located in Bluffdale & Payson, Utah and Phoenix Arizona! Get our address in the "Contact us" tab!
What is your return policy?
If your item is damaged or is missing parts upon arrival, you must take the following steps within 48 hours.
UTAH: (801) 494-9675
ARIZONA: (623) 451-2415
OR
repairs@furniturelady.com
In the case that the item is no longer in stock, there will be the option for a refund, exchange or store credit.
This is ONLY on orders that were damaged before arrival. This will be handled on a case by case basis and at our discretion.
Exception: All in stock rugs have a 24 hour return policy for a full refund if items are returned in the same condition it was sold.
Do you offer delivery?
We offer local northern Utah and Phoenix area curbside/garage delivery starting at $49. There may be a price increase based on distance of your home.
We only offer garage or curbside delivery if garage is not accessible. We do not take items inside or up any stairs.
Please call for an accurate estimate on delivery for your home!